Clear answers before you get started.
Learn how Toolswise captures enquiries, fits an existing website and keeps important business decisions with the plumbing team.
What is Toolswise?
Toolswise creates website and lead-management tools for plumbing businesses, including a conversational enquiry assistant and organised lead inbox.
Does the assistant replace a plumber?
No. It gathers information and provides limited first-response guidance. It does not diagnose faults or replace qualified professional judgement.
Can it be customised?
Yes. Branding, services, terminology, service area, opening hours, escalation wording and notifications can be adapted to the agreed scope.
Can it provide prices or arrival times?
The standard assistant does not invent prices, availability or arrival times. These remain subject to confirmation by the plumbing business.
What information can it collect?
Name, phone, address, issue, urgency, description and preferred appointment time, depending on configuration.
Can it be added to an existing website?
Usually, yes. Compatibility and installation requirements are confirmed after reviewing the website platform.
Is customer information public?
No. The sample dashboard uses fictional information. Real leads are restricted to authorised access and configured recipients.
How much does it cost?
Pricing depends on customisation, usage and integrations. Toolswise confirms the scope and price in writing before paid work begins.