Data processing

Clear roles for plumbing customer information.

This overview explains the normal data-processing relationship. A customer-specific agreement can be provided where required.

Last updated: 1 October 2026

1. Typical roles

The plumbing business normally determines why and how its customer lead information is used. Toolswise processes that information to provide the agreed service.

2. Processing activities

Processing may include receiving, validating, storing, organising, displaying and transmitting names, contact information, addresses, issue descriptions, urgency and appointment preferences.

3. Providers and safeguards

Toolswise may use infrastructure, database, email and security providers. Access is limited to the people and providers needed to operate or support the service.

4. Request an agreement

This page is an overview, not a signed Data Processing Agreement. Business customers can request one at contact@toolswise.site.